Duration: 1 day

Cost:

350 GBP plus VAT

Timings:

09:15 Registration
09:30 Start
17:00 Finish

Workshop Overview:

The workshop introduces and allows participants to practice assertiveness techniques that will build self-confidence. It is designed to enable participants to develop new behaviour leading to more effective interpersonal dealings at work.

Workshop Aim:

To increase participants' assertiveness so that their working relationships are even more productive.

Workshop Objectives:

At the end of the workshop participants will be better able to:

  • Understand the relationship between assertiveness and effectiveness at work.
  • Recognise different behaviour extremes, their effects, and how to adapt to these assertively.
  • Understand the importance of self-esteem and self-management in being able to feel more confident when interacting with others.
  • Communicate assertively when interacting with others.
  • Be able to make and refuse requests assertively.
  • Deal with their own difficult situations more assertively.

Prework:

Participants are asked to complete a short skills profile.

View our methodology.

Please contact Michelle Fuller on 020 8780 0805 or via email for further content details if required.
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