Duration: 2 days

Cost:

650 GBP plus VAT

Timings:

09:15 Registration
09:30 Start
17:00 Finish

Target Audience:

Aimed at those with less than two-years experience in a supervisory/team leader/firstline management role.

Programme Aim:

To identify and learn to apply the Knowledge, Skills and Attitude necessary to be even more effective as a manager.

Programme Objectives:

At the end of the programme participants will be better able to:

  • Identify strengths and opportunities for improvement in themselves and others.
  • Set SMART objectives and then plan, control, monitor and evaluate workflows for continuous improvement.
  • Balance priorities between the task, the individuals in their charge and the overall team's development so that whenever possible those 3 things are taking place simultaneously.
  • Understand the stages of team development.
  • Promote team working to achieve synergies.
  • Adjust their Management style to suit the development level of the individuals and team in their charge.
  • Delegate for their own and others' effectiveness.
  • Appreciate that motivation accounts for up to 50% of people's performance and know how to create a motivational climate to tap into that potential.
  • Understand the origins of behaviour and how we can change inappropriate behaviour.
  • Communicate more effectively and assertively (when necessary) to achieve win-win outcomes.
  • Develop Action plans at four levels: for themselves, their team, their individuals and their organisation

Prework: Participants are asked to complete a negotiated skills profile with their Manager.

View our methodology.

Please contact Michelle Fuller on 020 8780 0805 or via email for further content details if required.

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