BSTMS in-house courses are centred around a portfolio of very practical workshops that can be tailored to suit specific organisational and individual needs.

We have fifteen years of experience in building partnerships with companies enabling us to effectively understand our clients' business and learning priorities. Our creative solutions (see Methodology) then align with business requirements and meet those needs.

Each Learning Bite, Workshop and longer programme is designed, so that both content and delivery, meets the organisation's precise requirements and reflects the culture and priorities of the participants' business area.

The courses listed below can be customised to either stand alone or be made into a larger package; the choice is yours as is the precise content. BSTMS works with you, in partnership, to make your Management Training and Personal Effectiveness Learning relevant, engaging, actionable and enjoyable to learn.

Please contact the Support Solutions Team via email or telephone +44 (0)20 8780 0805 to discuss your requirements.

Management Development Programmes

Management Development Programmes

Programmes for Managers and Leaders

Appraisal Interviewing Skills
Coaching Skills
Leading People Through Change
Managing Difficult Performance Situations
Managing Remotely
Performance Management
Recruitment Interviewing Skills
Team Building for New and In-tact Teams

Personal Effectiveness Workshops

Assertiveness
Creative Problem Solving
Cross-cultural Awareness
Cross-cultural Awareness: China
Cross-cultural Awareness: India
Effective Communication
Facilitating Effective Meetings
Giving and Receiving Feedback
Managing Change for Employees
Performance Management for Employees
Personal Effectiveness
Presentation Skills
Time Management
Working and Living in India
Working within a Remote Team

Programmes and Workshops for Graduates

Giving and Receiving Feedback
Introduction to Management and Supervision
Key Business Disciplines
Peer-to-Peer Learning Workshop
Presentation Skills
Team Building

HR/Employment Law for Managers

Discipline and Dismissal
Diversity and Equal Opportunities
Effective Appraisal Interviews
Employment Law Update
Improving Attendance
Interview and Selection
Introducing Flexible Working/Work Life Balance
Legal Aspects of Managing Sensitive Issues
Managing People within the Law
Training Needs Analysis